Recently, a Fuzhou branch of the chain tea brand Bao Zhu Gong became embroiled in a public opinion storm over an ordinary customer complaint dispute. A consumer claimed that after their milk green tea was made incorrectly, they received a refund and coupon compensation, but then got into an argument with the store over the usage rules. Subsequently, comments appeared that seemed to be from an employee leaking information, claiming that management fired all store staff because of the customer complaint, and even dredging up an old issue where a student employee had previously been fined 1,000 yuan. The incident quickly escalated, with tens of thousands of comments forcing the original post to be deleted. At noon today, an account claiming to be the owner of the store involved issued a statement, saying that the online rumors were all false and that the person involved had gone to the police station to give a statement and file a report. What is the truth? Front Street Coffee takes you through the full picture of the incident. [more…]

Recently, a string of trending topics on Weibo has reported that celebrity-linked tea beverage brands have been subject to court enforcement. The tea brand Ben Gong's Tea, co-founded by Hu Haiquan, was listed as a dishonest judgment debtor for refusing to fulfill its legal obligations, and Natural Stupid Milk Tea, where Guan Xiaotong once served as store manager, also added new information as a person subject to enforcement. The two incidents sparked widespread discussion among netizens about the relationship between celebrity endorsement and brand management. Hu Haiquan had already withdrawn his shares in advance, while Guan Xiaotong's studio stated that the case had nothing to do with her. Whether a celebrity halo can support the long-term development of a tea beverage brand—quality is what really matters. [more…]

A milk tea shop in Hunan has sparked heated discussions online due to controversial slogans posted inside the store. The slogan, in white text on a red background, reads "This shop does not serve idiots," and suggests customers go to milk tea shops that haven't been open for "a few days" to drink self-produced milk. This way of expressing things not only left many netizens confused, but was also seen as "taking passive-aggressive jabs at peers and insulting consumers." It is worth noting that this shop previously imitated Mixue Bingcheng, recently shifted to the pearl milk tea track, and its promotional slogan has also been accused of being similar to Baozhu Gong. Is this kind of marketing strategy clever, or is it shooting itself in the foot? Let's take a closer look. [more…]

Recently, a knockoff brand highly similar to Luckin Coffee has been appearing in multiple cities — Lucky Cat Coffee (LUCKY CAT COFFEE). The brand is extremely close to Luckin in visual design, store decoration, and even staff attire, sparking heated discussion among netizens. Lucky Cat Coffee has been springing up across the country since April this year, and many consumers mistakenly believed it was a rebranding or sub-brand of Luckin. Although Luckin has officially responded, discussions about whether Lucky Cat Coffee is legitimate and whether it can be franchised continue. This article will sort out the sequence of events and remind entrepreneurs to be cautious when choosing a franchise brand, so as to avoid losses caused by an unstable brand foundation. [more…]

Keemun black tea has long been renowned as one of the world's three great high-aroma black teas, and Keemun Hao Ya is a high-quality representative among them. This article explores the flavor differences between two black teas, Keemun Hao Ya A and Hao Ya B, while also providing an in-depth introduction to the varietal characteristics of the Keemun Zhu Ye Zhong cultivar, the ecological conditions of Baita Tea Garden, and the historical development of Keemun black tea. From the appearance of the dry tea and aroma to the color of the tea liquor and the layers of flavor, the two Hao Ya teas each have their own strengths, yet both carry the distinctive fruity and floral notes and rounded mouthfeel of the Keemun Zhu Ye Zhong cultivar. The article also focuses on the dedication of Mr. Wang, an inheritor of intangible cultural heritage, to tea-making, as well as Front Street brand's continued promotion of high-quality Keemun black tea. Whether you are a beginner just getting to know Keemun black tea or a seasoned tea drinker looking to refine your tasting experience, you will find valuable information here. [more…]

In recent years, the "China Chic" trend has swept across all industries, with traditional patterns and fonts being repackaged and integrated into modern design, becoming a popular direction for brand marketing. The Lunar New Year is a key moment for major brands to showcase their "China Chic" creativity. This year, Starbucks collaborated with calligraphy artist Zhu Jingyi to launch Spring Festival couplets, attempting to interpret traditional Spring Festival elements in a trendy way, but it sparked widespread questioning from netizens due to the writing style and content expression. This is not Starbucks' first attempt at "China Chic"; from the "Three Good Star Youth" in 2020 to the 2022 Chinese New Year series, its strategy has gradually escalated. However, as an important carrier of traditional culture, Spring Festival couplets carry auspicious meanings, and this controversy also prompts reflection on how foreign brands can appropriately use "China Chic" elements. [more…]

On World Book Day, Lelecha partnered with Yilin Press to launch "Smoky Oolong" milk tea, centered around the image of Lu Xun, but it sparked controversy due to the advertising slogan "Old Smoky Tune, New Youth." CCTV.com published an article criticizing the collaboration for turning a literary master into entertainment and for inappropriate wording. Subsequently, Lelecha urgently removed the related merchandise and promotional posts. Behind the incident, the boundary issues of tea beverage brands collaborating with historical figures have once again drawn attention. Front Street Coffee takes you through the whole story. [more…]

Recently, a leak about Manner Coffee's discounted wages during the pandemic sparked heated discussion on social media. The leak claimed that Manner required employees to choose between two compensation options: hourly basic pay, or 80% of Shanghai's minimum wage of 2,072 yuan. The incident quickly trended on Weibo, and Manner subsequently issued a statement identifying two former employees as having made false claims, and said it had reported the matter to police to pursue criminal and civil liability. The statement also detailed wage payment standards during the pandemic, saying its treatment was far above Shanghai's minimum wage, and implicitly suggested that employees of competitor Mstand Coffee were involved. This article reviews the course of the incident, both sides' accounts, and lawyers' views, and explores the legality of barista pay during the pandemic and the state of the industry. [more…]

As one of the world's four great black teas, the authentic tea tree variety of Keemun black tea has always been a topic of interest among tea lovers. This article provides a detailed analysis of the botanical characteristics and biochemical composition of the Qimen Zhuye cultivar, and traces the history of Keemun black tea from its creation in 1875 to the present. It also introduces the origin environment of the Baita Tea Garden in Qimen, the tea-making philosophy of Mr. Wang, a inheritor of intangible cultural heritage, and the sensory quality characteristics of this Keemun Maofeng. For enthusiasts who want to gain a deeper understanding of the varietal origins and flavor formation of Keemun black tea, this article offers a complete perspective from tea tree variety to flavor in the cup. Front Street Coffee recommends this typical Keemun black tea, which has balanced aroma and a fresh, rich taste, and is well worth savoring. [more…]

Nayuki received a fine for a false advertisement regarding mulberry ingredients, drawing attention to its brand marketing methods. This is not the first time Nayuki has been embroiled in controversy; since its listing, multiple stores have been exposed or penalized for food safety issues. Meanwhile, Nayuki has been trying to connect with young consumers through cultural, artistic elements, and social marketing. From high-priced tea drinks to loss-making financial reports, to closing its largest store and establishing a new company, Nayuki is seeking a new path to survival. This article reviews the sequence of events, historical penalty records, and the multiple challenges the brand faces in marketing and operations, and explores the core of competition in the new tea beverage industry. [more…]

A counterfeit well-known coffee brand trademark case involving over 40 million yuan was recently successfully cracked by Shanghai Qingpu police. The criminal gang recruited franchisees nationwide under the name "Starbucks Coffee Service," falsely claiming to have official franchise qualifications and guiding the opening of counterfeit stores. In January 2024, the police launched a unified arrest operation, apprehending 17 suspects led by Yin. The case exposed a complete criminal chain from production and manufacturing, warehousing and transportation, to business training and marketing consulting, and also sounded an anti-fraud alarm for investors in the franchise chain sector. [more…]

The Christmas season has arrived, and Starbucks, as usual, is the first to kick off the holiday marketing campaign, giving its coffee packaging a full red-themed makeover. This year, what has sparked heated discussion is not only the new products themselves but also the addition of spokesperson Fei Xiang—the Red Fuji series drinks, paired with celebrity stickers and apple sock merchandise, have drawn criticism from many netizens for their "cheesy" use of internet slang on the stickers. Is this move an attempt to break into the middle-aged and elderly market, or yet another down-to-earth attempt at brand aesthetics? Meanwhile, brands such as Luckin, Tims, and Seesaw have also jumped on the mulled wine americano bandwagon, and the Christmas coffee battle is in full swing. [more…]

Every year on April 22, World Earth Day, Starbucks launches a bring-your-own-cup free coffee event, and this year is no exception. This time-limited, unlimited free coffee feast attracted many coffee lovers, who all brought all kinds of bizarre containers to "get freebies." From frying pans to buckets, from rice cookers to stainless steel basins, netizens' creativity is both amusing and endearing. The first 40 people could also get a free upgrade to a medium almond latte, which added even more temptation. This article takes you through the highlights of this year's event, to see which "outstanding" contestants' cups can become classics, while also experiencing the environmental protection concept advocated by Starbucks. [more…]

Eight Immortals Dancong is a uniquely styled oolong tea. Its name comes from the eight immortals in Chinese Taoist legend. The tea tree variety originally came from Guangdong, where it was used to make Phoenix Dancong, and later spread to Wuyishan in Fujian. This article focuses on the variety origin, production area migration, and flavor performance of Eight Immortals Dancong. Combined with brewing experience, it records in detail the changes in its aroma, taste, and liquor color, and explains related product information from the Front Street brand. It is suitable for coffee and tea drinkers who want to gain a deeper understanding of this tea. [more…]

At a gathering in Dinghai Baiyun Garden, several espresso enthusiasts came together to personally demonstrate the complete process of making ESP, from grinding beans to latte art, with every step full of ritual. They shared their experiences of getting to know their coffee machines and told of their persistent attempts in pursuit of an ideal cup of coffee. Coffee is not just a drink, but a way of life that lets the heart settle. This article takes you into their world, to feel the rich aroma and state of mind of espresso. [more…]

Phoenix Dancong is a Guangdong oolong tea produced in the Phoenix Mountain area of Chaoshan, and its tea tree variety is Phoenix Shuixian. In ancient times, each tree was made into its own tea with a confusing array of names, and later they came to be collectively called "Dancong." Its name is not just a gimmick: some are named by aroma type, some by leaf shape, some by size, some by place of origin, and some from a specific era and background. This article sorts out the naming basis of Phoenix Dancong, reviews the evolution of names from "Songzhong" and "Bird's Beak Tea" to Phoenix Shuixian, explains the origin and flavor characteristics of Duck Shit Aroma, and clarifies the difference between Duck Shit Aroma and Phoenix Baxian Dancong, helping coffee enthusiasts understand this type of tea with a clearer framework. [more…]

On Chinese New Year's Eve, Nayuki submitted a prospectus to the Hong Kong Stock Exchange. This premium freshly made tea beverage brand, centered on "fruit tea + soft European bread," has completed five rounds of financing and is now valued at nearly RMB 13 billion. However, behind the glossy listing process, its 2020 net profit margin was only 0.2%, with net profit of just RMB 4.484 million, raising concerns about the cost pressures and profitability shortcomings brought by rapid expansion. Can Nayuki leverage its listing to become a dark horse in the new-style tea beverage track? This article will sort through the valuation, membership system, store expansion, financial data, and industry views for you one by one. [more…]

On March 16, Heytea trended on Weibo for using WanDianZhang facial recognition cameras. Previously, CCTV's 315 Gala exposed over 20 well-known brands, including Heytea, Kohler, and BMW, for illegally collecting facial information through WanDianZhang cameras without consumers' knowledge. Heytea responded that the cameras are only for security and will never illegally collect facial data. WanDianZhang stated that the platform's facial data volume has reached hundreds of millions and is drafting an announcement to explain its business scope and rectification measures. This incident has once again sparked public concern over the abuse of facial recognition technology and personal privacy security. [more…]

Recently, a Beijing netizen discovered information about three new Blue Bottle Coffee locations on a third-party platform, respectively in China World Mall, Jiulongshan, and Sanlitun, sparking widespread discussion among coffee enthusiasts. Since entering China in 2022, Blue Bottle has opened only 13 stores in three years, expanding slowly yet enjoying great popularity. Is the rumor of three simultaneous new stores in Beijing true? Fans hold differing views. Some point out that Blue Bottle has recently made new moves in Shenzhen and Hangzhou, suggesting an acceleration in expansion; others believe the brand values site selection and cultural integration, and would not cluster in core commercial districts. Regardless of authenticity, Beijing fans are all looking forward to the day they can drink Blue Bottle right in their neighborhood. [more…]

On the first anniversary of Nayuki's listing on the Hong Kong Stock Exchange, it launched a virtual stock game for its 50 million members. Consumers earn 1 Nayuki Coin for every 1 yuan spent, which can be used to buy and sell virtual stocks tied to the rise and fall of real Hong Kong stocks, and even supports leverage of 2x to 10x. Nayuki Coins can also be redeemed for cash coupons, discount vouchers, and merchandise; a MacBook Air requires 200,000 Nayuki Coins. This move has sparked huge controversy. Some lawyers point out that it is essentially a non-circulating token, but the virtual stock trading and leveraged gameplay may involve financial risks such as illegal fundraising. Meanwhile, Nayuki's Hong Kong stock price has fallen all the way from its issue price of HK$19.8, closing at only HK$6.65 on the first anniversary of its listing, a drop of more than 60%. [more…]